Production Maintenance and Monitoring of applications often takes the big share of companies IT budget leaving limited scope for new development. It also requires skilled-level knowledge to identify production issues, frequently isolating the attention of key software engineers. Often companies are forced to focus more time managing their technology than their business operations and augmentation.
Cloud Pace Technologies offer the whole package companies need to support and monitor their systems and enable them to focus on initiatives that help them augment business growth.
Services Model
ON-SITE OPERATIONS
- Hands and Feet Support
- Co-ordination & Dispatch Activities
- Service Management
Services Model
VALUE PROPOSITION
- Improved Management of IT infrastructure (Database & OS)
- Reduced Operational Costs
- Improved Customer Service
- Access to Best IT Experts
- Increase Quality of Service Delivery
- Freed Internal Resources
OFFSITE OPERATIONS (INDIA GDC)
- 24x7 Monitoring
- Test & Fault Diagnosis
- Root Cause Analysis
- Reporting
Application Maintenance
Cloud Pace Technologies Application Maintenance Services (AMS) helps you reduce maintenance costs with optimized performance and quality of critical applications. Application Maintenance Services (AMS) also frees up your expert resources to take on the hands-on development initiatives that boost your top line. Cloud Pace Technologies application maintenance process allows effective capture, resolution and reporting of maintenance requests.
Implementation & Support
Enterprises spend a lot of time and money on maintaining obsolete technologies. They look forward for their technology partners to maintain the application at optimal efficiency and minimum downtime. Quick response to business changes as well as the knowledge to question redundancies is the key tasks of the partner. Further the cost of maintaining obsolete technologies is growing. Cloud Pace Technologies understands these challenges. Our application service team provides consulting and support services to enterprises depending on their existing IT maturity levels. Using the Service Level Agreement (SLA) models, track request-to-resolution metrics and integrated development-test-support KPI’s, Cloud Pace Technologies helps companies to both track, and address system needs efficiently and effectively.
Remote DBA Services
Cloud Pace Technologies has been providing Database Administration (DBA) Services and Support to its corporate clients in various sectors. We specialize in database development, administration, maintenance, performance tuning, backup and restore. We offer cost effective DBA Support Services to help you concentrate on your core business while we take the responsibility to administer your database and ensure that your databases are up and running 24x7x365. We can help you cut down your cost base by designing, maintaining, monitoring and tuning all your relational databases in Development, Quality Assurance, Staging, User Acceptance Testing (UAT) and Production environments. We Support - Oracle, Oracle E-Business Suite, SQL Server, Sybase, MySQL, and DB2
Network Administration
Cloud Pace Technologies has experienced team with expertise in Telecommunications, Electrical Engineering, and Network & Infrastructure Administration. We provide Network Administration Support for all major operating systems including Windows, Linux, and UNIX. We install, maintain, and administer networks and infrastructures both onsite as well as remote. Our team of telecommunication engineers has expertise in all major products such Cisco & Avaya and can support your infrastructure.